We have compiled a list of the questions that we frequently get asked. If you have any queries that are not answered here please email us on info@alpine-transfers.com and we will do our best to help.

Can you organise both shared and private airport transfers

We primarily offer private transfers. Shared options may be possible depending on driver availability. Please email us on info@alpine-transfers.com for details and prices.

Do you provide baby and child seats?

Yes, we provide FREE age-appropriate seats for all children. We will ask for details on your requirements on your booking form.

What type of vehicle do you use?

We have a fleet of 8-seat and 7-seat (superior) minibusses.

Do you have snow tyres?

All of our vehicles are properly equipped for winter driving conditions with snow tyres and snow chains.

Can we bring bikes and ski equipment

Yes, we offer FREE carriage of sports equipment.

Do you have a timetable?

We do not operate to a fixed timetable. All of our transfers are scheduled to meet your requirements.

How do I find my driver at Geneva airport?

When you arrive at the airport look our for our driver who will be waiting in the arrivals area with a sign with your name on it. If you have any problems locating him you can call Mark (our transfer coordinator) on +33 6 30 29 05 47 and he will be able to help.

Will I have a long wait at the airport?

No, there is no waiting time for our private transfers. Our driver will be ready and waiting to meet you when you arrive.

How long will my transfer take?

The typical journey time for a private transfer between Geneva and Morzine is 1 hour 30 minutes. Shared transfer times are longer. This can be affected by traffic and weather conditions.

Will there be any stops or drop-offs on route?

No, all of our private transfers are door-to-door with no stops on the way.

For a transfer from resort to the airport, how early should I leave?

When finalising your departure transfer we will suggest a recommended pick-up time based on the current weather, traffic conditions and our knowledge of how busy the airport is. Typically you should expect to leave Morzine 3.5 - 4.5 hours before your flight departure time.

What happens if my flight is delayed?

If your flight is delayed your driver will wait for you or we will organise another driver to pick you up, depending on the severity of the delay.

Where can I find your terms and conditions?

You can read our full transfer terms and conditions for further details on the transfer services that we offer.